Warranty Policy

TERMS AND CONDITIONS

  1. “PRODUCT” refers to the primary function of an item.
  2. Parts of another “PRODUCT” with the same name or function may have a different coverage depending on what “PRODUCT” the said part is used in.
  3. “SWITCH” refers to the device which makes or breaks the connection in an electric circuit.
    It does not refer to the button or knob that engages the “SWITCH”.
  4. Parts not mentioned here are not covered by Asahi warranty.
  5. There will be charges on parts not covered by Asahi warranty regardless of the duration of use, except if there is obvious proof that damages were caused by the manufacturer.
  6. The warranty coverage starts from the date of original purchase by the first end-user. It is non-transferable.
  7. Customers need to present proof of date of purchase (ex. receipt)
  8. Asahi and its Authorized Asahi Parts & Service Centers have the right to deny the warranty claim if the item’s current state or appearance does not match the presented date of purchase.
  9. Free service/labor for under warranty repairs in all authorized Asahi service centers and lifetime free service/labor for all repairs in Asahi’s Main Service Center in San Juan City.
  10. Asahi and its Authorized Dealers as well as its Authorized Asahi Parts & Service Centers shall not be held liable for incidental damages.
  11. Warranty is void and not applicable when defectiveness results from any of the following incidents:

We offer great home appliances!

  • Damage caused by natural calamity;

  • Damage caused by accident, misuse, abuse or incorrect/
    fluctuating voltage/ current;

  • Damage caused by tampering/ unauthorized repairs;
  • Damage caused by normal wear and tear.

12. Asahi’s warranty policy is subject to change without prior notice.

13. By filling out the Warranty Card, the customer consents to the collection, processing, storage, and retention of personal data written and provided. The customer understands that in accordance with the Data Privacy Act of 2012 (R.A. 10173), the Company (Asahi) collects, uses, processes, stores, and retains personal data gathered from this Warranty Card to perform its business processes effectively, safely, and efficiently. All processing of personal data within the Company shall be conducted in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012.

WARRANTY COVERAGE

PRODUCT

PARTS

COVERAGE
(YEAR/S)

AIR FRYER CONTROL BOARD 1
FAN MOTOR
HEATER
MAIN BOARD
SWITCH
TCO
TEMPERATURE SENSOR
TIMER
BLENDER FUSE 1
MICROSWITCH
MOTOR
SWITCH
BREAD TOASTER ALL ELECTRONIC BOARDS (PCB) 1
MICROSWITCH
HEATER PLATE
CLOCKS ALL ELECTRONIC BOARDS (PCB) 1
MOVEMENT (MOTOR) 5
COFFEE MAKER FUSE 1
HEATER COIL ASSEMBLY
HEATER PLATE
THERMOSTAT
COOKWARE
(WAFFLE / SANDWICH / EGG)
ALL ELECTRONIC BOARDS (PCB) 1
FUSE
HEATER COIL ASSEMBLY
HEATER PLATE
THERMOSTAT
DISNEY BABY FOOD PROCESSOR MICROSWITCH 1
MOTOR
SWITCH
TCO
THERMOSTAT
DISNEY BABY STERILIZER CONTROL CIRCUIT BOARD ASSEMBLY 1
MAGNETIC SENSOR BOARD
MAIN CIRCUIT BOARD
NIGHT LIGHT BOARD
PTC HEATER
ELECTRIC FAN ALL ELECTRONIC BOARDS (PCB) 1
CAPACITOR
FAN MOTOR 5
FUSE (TCO) 1
REMOTE CONTROL PCB
SWITCH
SYNCHRONOUS MOTOR
ICE COOLING FAN ALL ELECTRONIC BOARDS (PCB) 1
CAPACITOR
FAN MOTOR 5
FUSE (TCO) 1
PUMP MOTOR
REMOTE CONTROL PCB
SYNCHRONOUS MOTOR
WATER LEVEL SENSOR
ESPRESSO MACHINE FUSE 1
HEATER PLATE ASSEMBLY
MICROSWITCH
PUMP
THERMOSTAT
FLAT / STEAM IRON
HANDHELD GARMENT STEAMER
CONTROL BOARD 1
FUSE
HEATER
PUMP MOTOR
SOLE PLATE ASSEMBLY
THERMOSTAT
HAND MIXER FUSE 1
MOTOR
KETTLE ALL CORDLESS MODULES 1
ALL ELECTRONIC BOARDS (PCB)
FUSE
HEATERCOIL
HEATER PLATE ASSEMBLY
SWITCH
THERMOSTAT
MICROWAVE OVEN ALL ELECTRONIC BOARDS (PCB) 1
CAPACITOR
FAN MOTOR
FUSE
MAGNETRON ASSEMBLY
SWITCH
SYNCHRONOUS MOTOR
TRANSFORMER ASSEMBLY
INSECT KILLER / TRAP ALL ELECTRONIC BOARDS (PCB) 1
FAN MOTOR
SWITCH
TRANSFORMER ASSEMBLY
UV LIGHT
ZAPPER GRILL
OVEN FAN MOTOR 1
FUSE
HEATER TUBE
SWITCH
SYNCHRONOUS MOTOR
THERMOSTAT
TIMER DEVICE
PORTABLE AIRCON ALL CAPACITORS 1
ALL ELECTRONIC BOARDS (PCB)
ALL FUSE
COMPRESSOR
CONDENSER ASSEMBLY
EVAPORATOR ASSEMBLY
FAN MOTOR
PRESSURE COOKER
RICE COOKER BI-METALLIC THERMOSTAT 1
FUSE
HEATER PLATE
KEEP WARM PLATE
LEVER ARM ASSEMBLY
MICROSWITCH
THERMOSTAT
ROOM HEATER BI-METALLIC SWITCH ASSEMBLY 1
CERAMIC HEATER
FAN MOTOR
SELECTOR SWITCH ASSEMBLY
THERMAL CUT OFF FUSE
THERMOSTAT
STEAMER FUSE 1
HEATING ELEMENT
THERMOSTAT
TIMER DEVICE
STOVE
(ELECTRIC / INDUCTION / INFRARED)
ALL ELECTRONIC BOARDS (PCB) 1
FUSE
HEATER COIL
SWITCH
TEMPERATURE CONTROL DEVICE
STOVE (LPG / BUTANE) SWITCH 1
WATER DISPENSER CAPACITOR 1
COMPRESSOR 5
CONDENSER 1
CONTROL BOARD
OVERHEAT PROTECTOR
PUMP MOTOR
THERMOSTAT
WEIGHING SCALE
(ELECTRONIC)
ALL ELECTRONIC BOARDS (PCB) 1
WEIGHING SCALE
(SPRING DIAL)
WORKMANSHIP AND MAJOR PARTS
Warranty period of repaired/replaced part/s:
Six (6) months or the remainder of the original warranty period for all repaired/replaced part/s stated above from date of repair/replacement, whichever is longer.