Warranty Policy

TERMS AND CONDITIONS

  1. “PRODUCT” refers to the primary function of an item.
  2. Parts of another “PRODUCT” with the same name or function may have a different coverage depending on what “PRODUCT” the said part is used in.
  3. “SWITCH” refers to the device which makes or breaks the connection in an electric circuit.
    It does not refer to the button or knob that engages the “SWITCH”.
  4. Parts not mentioned here are not covered by Asahi warranty.
  5. There will be charges on parts not covered by Asahi warranty regardless of the duration of use, except if there is obvious proof that damages were caused by the manufacturer.
  6. The warranty coverage starts from the date of original purchase by the first end-user. It is non-transferable.
  7. Customers need to present proof of date of purchase (ex. receipt)
  8. Asahi and its Authorized Asahi Parts & Service Centers have the right to deny the warranty claim if the item’s current state or appearance does not match the presented date of purchase.
  9. Free service/labor for under warranty repairs in all authorized Asahi service centers and lifetime free service/labor for all repairs in Asahi’s Main Service Center in San Juan City.
  10. Asahi and its Authorized Dealers as well as its Authorized Asahi Parts & Service Centers shall not be held liable for incidental damages.
  11. Warranty is void and not applicable when defectiveness results from any of the following incidents:

We offer great home appliances!

  • Damage caused by natural calamity;

  • Damage caused by accident, misuse, abuse or incorrect/
    fluctuating voltage/ current;

  • Damage caused by tampering/ unauthorized repairs;
  • Damage caused by normal wear and tear.

12. Asahi’s warranty policy is subject to change without prior notice.

13. By filling out the Warranty Card, the customer consents to the collection, processing, storage, and retention of personal data written and provided. The customer understands that in accordance with the Data Privacy Act of 2012 (R.A. 10173), the Company (Asahi) collects, uses, processes, stores, and retains personal data gathered from this Warranty Card to perform its business processes effectively, safely, and efficiently. All processing of personal data within the Company shall be conducted in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012.

WARRANTY COVERAGE

PRODUCT

PARTS

COVERAGE
(YEAR/S)

BLENDER  FUSE 1
 MICROSWITCH
 MOTOR
 SWITCH
BREAD TOASTER  ALL ELECTRONIC BOARDS (PCB) 1
 MICROSWITCH
 HEATER PLATE
CLOCKS  ALL ELECTRONIC BOARDS (PCB) 1
 MOVEMENT (MOTOR) 5
COFFEE MAKER  FUSE 1
 HEATER COIL ASSEMBLY
 HEATER PLATE
 THERMOSTAT
COOKWARE
(WAFFLE / SANDWICH / EGG)
 ALL ELECTRONIC BOARDS (PCB) 1
 FUSE
 HEATER COIL ASSEMBLY
 HEATER PLATE
 THERMOSTAT
ELECTRIC FAN  ALL ELECTRONIC BOARDS (PCB) 1
 CAPACITOR
 FAN MOTOR 5
 FUSE (TCO) 1
 REMOTE CONTROL PCB
 SWITCH
 SYNCHRONOUS MOTOR
ICE COOLING FAN  ALL ELECTRONIC BOARDS (PCB) 1
 CAPACITOR
 FAN MOTOR 5
 FUSE (TCO) 1
 PUMP MOTOR
 REMOTE CONTROL PCB
 SYNCHRONOUS MOTOR
 WATER LEVEL SENSOR
ESPRESSO MACHINE  FUSE 1
 HEATER PLATE ASSEMBLY
 MICROSWITCH
 PUMP
 THERMOSTAT
FLAT / STEAM IRON  CONTROL BOARD 1
 FUSE
 HEATER
 PUMP MOTOR
 SOLE PLATE ASSEMBLY
 THERMOSTAT
HAND MIXER  FUSE 1
 MOTOR
KETTLE  ALL CORDLESS MODULES 1
 ALL ELECTRONIC BOARDS (PCB)
 FUSE
 HEATERCOIL
 HEATER PLATE ASSEMBLY
 SWITCH
 THERMOSTAT
MICROWAVE OVEN  ALL ELECTRONIC BOARDS (PCB) 1
 CAPACITOR
 FAN MOTOR
 FUSE
 MAGNETRON ASSEMBLY
 SWITCH
 SYNCHRONOUS MOTOR
 TRANSFORMER ASSEMBLY
INSECT KILLER / TRAP  ALL ELECTRONIC BOARDS (PCB) 1
 FAN MOTOR
 SWITCH
 TRANSFORMER ASSEMBLY
 UV LIGHT
 ZAPPER GRILL
OVEN  FAN MOTOR 1
 FUSE
 HEATER TUBE
 SWITCH
 SYNCHRONOUS MOTOR
 THERMOSTAT
 TIMER DEVICE
PORTABLE AIRCON  ALL CAPACITORS 1
 ALL ELECTRONIC BOARDS (PCB)
 ALL FUSE
 COMPRESSOR
 CONDENSER ASSEMBLY
 EVAPORATOR ASSEMBLY
 FAN MOTOR
PRESSURE COOKER
RICE COOKER  FUSE 1
 HEATER PLATE
 LEVER ARM ASSEMBLY
 MICROSWITCH
 THERMOSTAT
ROOM HEATER  BI-METALLIC SWITCH ASSEMBLY 1
 CERAMIC HEATER
 FAN MOTOR
 SELECTOR SWITCH ASSEMBLY
 THERMAL CUT OFF FUSE
 THERMOSTAT
STEAMER  FUSE 1
 HEATING ELEMENT
 THERMOSTAT
 TIMER DEVICE
STOVE
(ELECTRIC / INDUCTION)
 ALL ELECTRONIC BOARDS (PCB) 1
 FUSE
 HEATER COIL
 SWITCH
 TEMPERATURE CONTROL DEVICE
STOVE (LPG / BUTANE)  SWITCH 1
WATER DISPENSER  CAPACITOR 1
 COMPRESSOR
 CONDENSER
 CONTROL BOARD
 OVERHEAT PROTECTOR
 PUMP MOTOR
 THERMOSTAT
WEIGHING SCALE
(ELECTRONIC)
 ALL ELECTRONIC BOARDS (PCB) 1
WEIGHING SCALE
(SPRING DIAL)
 WORKMANSHIP AND MAJOR PARTS
Warranty period of repaired/replaced part/s:
Six (6) months or the remainder of the original warranty period for all repaired/replaced part/s stated above from date of repair/replacement, whichever is longer.